Warranty Statement

UV Lamps

Contact your Dealer or Sales Representative for more information on the warranty for your particular UV lamp.

 

Quartz Sleeves

One year from date of purchase.

This warranty is for manufacture defects in material or workmanship only of the quartz sleeve. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

Ballast Power Supplies

Ninety Days from date of purchase.

This warranty is for manufacture defects in material or workmanship only of the ballast power supply. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

UV Monitors and UV Sensor Probes

Ninety Days from date of purchase.

This warranty is for manufacture defects in material or workmanship only of the UV Monitor and UV Sensor Probe. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

LED Display Boards LED Assembly and any other Circuit Boards

Thirty Days from date of purchase.

This warranty is for manufacture defects in material or workmanship only of the LED Display Boards along with all Circuit Boards. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

Compression & Gland Nuts

Ninety Days from date of purchase.

This warranty is for manufacture defects in material or workmanship only of the Compression and Gland Nuts. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

O Rings, Gaskets and any other seals

Thirty Days from date of purchase.

This warranty is for manufacture defects in material or workmanship only. This warranty does not cover breakage or any other means of failure other than outlined above.

Read Limited Warranty Statement

Limited Warranty Statement

UV Superstore warrants replacement UV components, purchased for routine maintenance, to be free from defects in material and workmanship for a period as outline for the specific item (listed above) from the date of purchase. If the product fails or malfunctions during the warranty period, UV Superstore shall inspect the inoperative product and have the option to repair or replace any components, which, in the assessment of UV Superstore were originally defective or became so under normal conditions of use and service. Warranty items will be shipped free of charge except for shipping and handling charges and any prorated charges (where applicable). Customers must first be issued a Return Authorization number before returning any product or component – you may request an RMA number using our online form or by calling 770-307-3882. The equipment or component must be returned to UV Superstore freight prepaid and insured to the following address:

UV Superstore, Inc.
820 Tucker Ct.
Winder, GA 30680

The warranty period will be verified using date codes and/or purchase receipts. UV Superstore will advise whether the defective item needs to be returned for failure analysis.

None of the above warranties cover damage caused by improper use or maintenance, accidents, acts of God or minor scratches or imperfections that do not materially impair the operation of the lamp. The warranties also do not cover products that are not installed as outlined in the applicable Owner’s Manual.

The limited warranties described above are the only warranties applicable to the lamps outlined. These limited warranties outline the exclusive remedy for all claims based on a failure of or defect in any of these lamps, whether the claim is based on contract, tort (including negligence), strict liability or otherwise. These warranties are in lieu of all other warranties whether written, oral, implied or statutory. Without limitation, no warranty of merchantability or of fitness for a particular purpose shall apply to any of these lamps.

UV Superstore, Inc. does not assume any liability for personal injury or property damage caused by the use or misuse of any of the above products. UV Superstore, Inc. shall not in any event be liable for special, incidental, indirect or consequential damages. UV Superstore liability shall, in all instances, be limited to repair or replacement of the defective product or part and this liability will terminate upon expiration of the applicable warranty period.

For all warranty claims you must contact UV Superstore. All claims must be filed within 30 days.



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